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Frequently asked questions
What is Mimi?+
Mimi makes soft, breathable, OEKO-TEX certified everyday care for the whole family: reusable cloth diapers and baby essentials, period panties, feeding bras and maternity innerwear for women, and gentle adult care.
Are your products safe and certified?+
Yes. Every product is OEKO-TEX Standard 100 certified and dermatologist tested, free from harmful chemicals and gentle on the most sensitive skin.
How do I wash and care for them?+
Machine wash cold on a gentle cycle, avoid fabric softener and bleach, and air dry. Our fabrics actually get softer with every wash.
How long do reusable products last?+
Designed to be washed and reused hundreds of times, making them far kinder to your wallet and the planet than disposables.
What are the shipping charges?+
Free shipping on all orders above ₹599. Cash on Delivery (COD) is available across India.
What is your return policy?+
Easy 7-day returns and exchanges with free pickup. An unboxing video is required. See our Return & Exchange Policy for full details.
How do I choose the right size?+
See our Size Guide for detailed charts. Most baby diapers are adjustable and grow with your child.
How can I contact you?+
Call +91 80505 55008 (10 AM to 6 PM) or email team@hellomimi.in.
Still need help? Call +91 80505 55008 or email team@hellomimi.in.